This is Pt 6 of a 10 part series of The Closers Inner Circle Podcast with Denise Griffitts and Ben Gay. Last week we spoke about how Activity Beats Motivation. We invite you to listen to all of them as there are many wisdom nuggets embedded in each conversation.

The best closers are rarely the loudest in the room. They’re the most present. And that presence changes everything. The most powerful moments in sales often happen in silence. Listening creates space for truth.

Listener Challenge: In your next conversation, pause before responding. Let the other person finish fully.

Show Notes

Listening Is the Closer’s Advantage with Denise Griffitts and Ben Gay III

Most people think selling is about saying the right thing.

It’s not.

It’s about listening long enough to understand what’s actually being said, and what isn’t.

In this episode, we’re focusing on listening as a professional skill. Not passive listening, but intentional attention. The kind that reveals objections early, builds trust naturally, and shifts the entire tone of a conversation.

The best closers are rarely the loudest in the room. They’re the most present.

And that presence changes everything.

The most powerful moments in sales often happen in silence. Listening creates space for truth.

Listener Challenge
In your next conversation, pause before responding. Let the other person finish fully.

SPONSORED BY: Small business owners face a lot—so much that many say, “I don’t even know where to start.” That uncertainty keeps capable leaders from pursuing their dream.

Small businesses create jobs, strengthen communities, and drive innovation—but navigating regulations and growth decisions can feel overwhelming. That’s why guidance from experienced professionals matters.

Our sponsor, Cynthia Kay, AKA CK, has 38 years of experience building a successful communications company serving clients like Siemens and Cisco. She’s the author of four books, including Small Business. Big Success. and her newest, Should You Stay or Should You Go, an Amazon Kindle Bestseller.

If you’re starting or growing your business, Cynthia’s insights are invaluable. Connect with her at CynthiaKayBiz.com as well as on LinkedIn. 

Be sure to add The Closers Pts 1 and 2 to your entrepreneurial library so you can follow along with us each week. They will arrived signed and dated by Ben Gay III and with free shopping. Just head on over to Ronzone Books on eBay


We appreciate you tuning in to this episode of Your Partner In Success Radio with Host Denise Griffitts. If you enjoyed what you heard, please consider subscribing, rating, and leaving a review on your favorite podcast platform. Your support helps us reach more listeners and create even better content!

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